The Caldwell County water distribution system is comprised of approximately three hundred and fifty miles of main lines that serve approximately eight thousand, nine hundred active connections. The system is so expansive that it actually considered four separate systems by the North Carolina Department of Environment, Health and Natural Resources and is assigned four different system identification numbers.

The County Water Systems provide service from the Catawba River in the southern end of the county to Patterson in the northern end of the county and from the Little River and Kings Creek areas in the eastern end of the county to Collettsville in the western end of the county.

The county’s operation is a “purchase system” meaning all water is purchase from other entities that own and operate water treatment facilities. The county does not own any water treatment facilities. Caldwell County purchases the water from three different suppliers, the City of Lenoir, the Town of Granite Falls and the City of Hickory.

The office operates with a staff of 12 full time employees. The Caldwell County Water Department’s billing division; individually reads each water meter and bills every water customer on a monthly basis.

Office Locations

Mailing Address:
PO Box 2200, Lenoir, NC 28645

Location Address:
905 West Ave NW, Lenoir, NC 28645

Office hours
8 a.m. - 5 p.m., Monday-Friday

Pay Water Bill by Phone:

Office Phone:

Office Fax: